At NIX, we're committed to getting your order to you as quickly and safely as possible. Please read our shipping policy carefully before placing your order.

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📦 Shipping Zones & Rates

Europe (France, Ireland, Spain, Germany, Italy, Netherlands, Portugal, Belgium, Austria, Denmark, Finland, Sweden, Bulgaria, Croatia, Cyprus, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania, Slovakia, Slovenia)

United States

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🕐 Estimated Delivery Times

• Europe: 5–10 business days
• United States: 10–14 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods (holidays, sales events).

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📬 Order Processing

Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, including your tracking number where available.

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🌍 Customs & Import Duties

For orders shipped outside the European Union, customs fees, import duties, or taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. NIX has no control over these charges.

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📦 Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at contact@nixandnix.com and we will investigate with the carrier on your behalf.

NIX is not responsible for delays caused by customs, weather, or carrier disruptions beyond our control.

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📩 Contact Us

For any shipping-related questions, please reach out to our team:

Email: contact@nixandnix.com Website: nixandnix.com

We aim to respond within 1–2 business days.

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Last updated: August 2026